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Privacy Policy

Last updated: January 1, 2025

1. Introduction

Focused Travel Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website focusedtravelsolutions.live and use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

• Name and contact information (email, phone number, mailing address)
• Company information and job title
• Travel preferences and requirements
• Payment information (processed securely through third-party providers)
• Communication records and correspondence

Automatically Collected Data

• IP address and location data
• Browser type and version
• Pages visited and time spent on our website
• Referring website addresses
• Cookie and similar technology data

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our travel consulting services
• Process transactions and manage bookings
• Communicate with you about our services
• Send you marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations
• Protect against fraud and security threats

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Consent: When you explicitly agree to our processing
• Contract: To fulfill our services and obligations to you
• Legitimate Interest: To improve our services and website functionality
• Legal Obligation: To comply with applicable laws and regulations

5. Data Sharing and Disclosure

We may share your information with:

• Travel suppliers (airlines, hotels, car rental companies) to fulfill bookings
• Payment processors to handle transactions securely
• Service providers who assist in our business operations
• Legal authorities when required by law

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, we retain data for:

• Active client data: Duration of business relationship plus 7 years
• Marketing communications: Until you opt out
• Website analytics: 26 months

8. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data
• Restriction: Request limitation of processing
• Portability: Request transfer of your data
• Objection: Object to processing for certain purposes
• Withdraw Consent: Withdraw previously given consent

To exercise these rights, contact us at [email protected]

9. Cookies and Tracking

We use cookies and similar technologies to enhance your website experience. You can control cookie settings through your browser preferences. For detailed information, see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

11. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

13. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

14. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Phone: +1 (555) 123-4567
• Address: Focused Travel Solutions Data Protection Officer

15. Data Protection Officer

For GDPR-related inquiries, you may contact our Data Protection Officer at [email protected]